Frequently Asked Questions

Commonly asked questions and issues from our amazing customers

8 articles in this collection
Written by Tom Uebel and Matt Hodges

Why is local file search not available on Windows?

Local file search is temporarily unavailable for Windows users. We aim to reenable it before the end of the year.

Written by Matt Hodges
Updated over a week ago

💰 How much does Command E cost? Is there pricing?

Command E's current feature set is 100% free

Written by Matt Hodges
Updated over a week ago

👥 My team needs to find the same Records as me, is there a teams product?

We're working on features that make Command E great for teams too

Written by Matt Hodges
Updated over a week ago

🗓 What's on the Command E roadmap?

New features and improvements coming to Command E

Written by Matt Hodges
Updated over a week ago

😱 I can't find a record! Where is it?

Let's help you find the Record you're looking for

Written by Matt Hodges
Updated over a week ago

❌ How do I disconnect or remove an account for a Service?

Disconnect Services you have connected to Command E at any time

Written by Matt Hodges
Updated over a week ago

🏢 Is Command E enterprise-ready?

Learn more about Command E's security audits and SOC-2 compliance

Written by Tom Uebel
Updated over a week ago

⚠️ How do I turn off "Saved to Command E" browser notifications?

Notifications can be annoying – it's OK, we get it

Written by Matt Hodges
Updated over a week ago